Ajman Transport Authority has signed a Memorandum of Understanding with ZeMaas Inc, to revolutionise and govern the delivery services in the Emirate of Ajman.
The signed agreement represents innovative “Delivery Governance One-stop Solution”, another initiative taken by Ajman TA to regulate this industry and improve the quality of delivery services, govern the licensing and driver performance operations, and create job opportunities for the industry.
“Providing safe and sustainable mobility and logistics services for residents in the Emirate of Ajman shapes our core mission. It’s our responsibility to provide convenient, accessible, and tech-supported mobility and logistics solutions that enable high-security specifications, and respond to fulfil the public’s need for safe, reliable, and quality services” Says Mr. Omar Mohamed Lotah, Ajman Transport Authority’s General Manager.
In continuation of Ajman Transport Authority’s initiatives in achieving excellence, this MoU brings the Emirate a new model that will foster innovation and entrepreneurship in Ajman by enabling operators with the technology that will help sustain equitable and prosperous fleet operations.
“With the inclement demand on delivery services and people’s reliance on such services, it was imperative to step in and regulate the operations of this industry to guarantee quality and efficiency. And after consideration and research on best practices and technologies to serve our goal, we find the governance solution provided by ZeMaas Inc fundamental and serves the need in the Emirate of Ajman” Adds Mr. Lotah.
The adoption of the new delivery governance solution will positively impact Ajman Transport Authority’s goals and objectives of the strategic plan, including creativity and innovation, to further pursue its mission in providing innovative, excellent and sustainable services, bench-marking industry best practices.
“Ajman Transport Authority has always been keen to bring happiness to customers through improved systems and new initiatives compatible with the latest technologies in various fields. Their continuous strive to implement the highest global standards and contribute to the sustainability of Ajman in the logistical transport has been notable and allowed us to collaborate and serve the public in the Emirate of Ajman smartly and dynamically” says Mr. Fadi Shawar, ZeMaas’ Regional Director of Sales.
The agreement will empower a dynamic and equitable ecosystem and delivery cycle between businesses and the public. The governance solution through ZeMaas’ technologies will enable seamless monitoring and assessment of delivery operations to guarantee efficiency and excellence from delivery quality management, integrated complaint management, driver and vehicle licensing, along with special measures to enhance safety standards.
Ajman TA signed the agreement with ZeMaas Inc, a mobility and logistics technology provider headquartered in Canada, holding intensive operational technology and an innovative business model with various ready to use delivery and mobility management solutions.
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